Cookie Policy

Updated 10th April, 2021

Introduction

Cookies are small files that websites place on your computer, mobile phone, tablet or other device. They remember your visit to the site and your preferences, and enable additional features of the website to work. They may also tailor the information or adverts you see on the site and on other websites. Use of cookies is common practice and many websites use them and most internet browsers automatically accept cookies. We are providing this information to enable visitors to the site to understand the different types of cookies and how we use them.

Cookies set by the website owner (in this case, vfast.co.uk) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

We use cookies on the Vfast website to collect information about how visitors use the website and to collect standard analytics to gather data to enhance the performance of our website. This is important to us as we want to improve the visitor journey when you browse our website and ensure that it is as user friendly as possible.

We use cookies to keep track of your postcode and the services available, and to deal with payment. We may also use cookies to understand customer shopping patterns and how customers select the products and services they ultimately buy, and to measure the success of our advertising and promotional campaigns.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices or http://www.youronlinechoices.com.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below:

Essential

These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas

Name Purpose Source Expires
vfastwebsite_session Used to keep track of your shopping basket. Vfast 1 hour
XSRF-TOKEN Used to prevent CSRF attacks on forms. Vfast 2 Hours
gdprcookienotice Used to record cookie preferences. Vfast 90 Days
__stripe_mid Used by our payment provider to help prevent fraud. Vfast 1 Year
__stripe_sid Used by our payment provider to help prevent fraud. Vfast 30 Mins

Live Chat

These cookies are needed to provide extra site functionality - for instance we use it to provide live chat.

Name Purpose Source Expires
TawkConnectionTime Remembers the end user so that past chat conversations can be identified. Tawk.to Session
__cfduid Helps Cloudflare detect malicious visitors to the website. Tawk.to Session

Analytics and Customization

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.

Name Purpose Source Expires
_gat# Enables Google Analytics regulate the rate of requesting. Google Session
_ga It records a particular ID used to come up with data about website usage by the user. Google 2 Years
_gid A unique ID which is then used for statistical data on website usage by visitors. Google 1 Day