Ultrafast Full Fibre Broadband has arrived

Say hello to lightning fast speeds of up to 900Mb with our Ultrafast Full Fibre Broadband. Whether you’re streaming, scrolling or swiping, let us take your broadband to the next level.

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Join the digital revolution! Ultrafast Full Fibre Broadband is here…

Broadband is changing. As our data usages increase, so too do the requirements of our broadband infrastructure. But the future is here and it’s available now – be a part of it and make the simple switch to our Ultrafast Full Fibre Broadband today. Say goodbye to the buffering icon and hello to seamless streaming…

Ultrafast and
Flexible

Speeds up to 900Mbps, upgrade or change your package at any time.

Free Wireless Router Included

Wirelessly connect to all of your devices with our provided WiFi router

Truly Unlimited
Data Usage

Stream, game and browse as much as you desire with uncapped data

Future proof
your home

Full Fibre offers Gigabit capable speeds for today’s needs at home

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What does Full Fibre mean?

Put simply, it means an end to painfully slow internet speeds. Full fibre networks are virtually future-proof, delivering the connection speeds not only for today but long into the future as well.

Full fibre is optic fibre cable connected all the way to your property, either at ground level or via an existing telegraph pole – and is capable of delivering gigabit broadband speed.

Click the button below to use our postcode checker to see if you’re eligible.

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How it works

We've made the process as easy as possible, all you have to do is place your order and we'll take care of the rest.
Struggling to place your order? No problem, call our friendly UK support team who will guide you through.

Availability Check

Enter your postcode in our Postcode Checker. This will tell you which of our products we can offer to your address.

Not in your area?
Don't worry if you're not within our reach! Fill in the form at the prompt to let us know there is enough demand to warrant it. We're always increasing our coverage.
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Choose your Package

We have 3 great packages offering you new and improved Ultrafast full fibre speeds.

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Order Online

Once you have checked your availability and chosen your package simply click the button below to place your order and we’ll start the process of getting you setup with our Ultrafast Full Fibre Broadband.

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Why are so many people moving to Vfast?

Join the thousands of happy customers who have already made the move to Vfast. Although a switching service isn’t available for our full fibre product don’t fear – you only need to remember to cancel your old service, and if you’re not sure, our UK support team are here to guide you every step of the way.

Powerful Bandwidth

With up to 900Mbps available for your home or business

Full Fibre

Enjoy a connection that meets your needs all day, every day

Free Router & Setup

We’ll get you connected in no time, hassle-free

Futureproof your home

Full Fibre offers Ultrafast speeds for all your needs

Stream, Browse & Game

A glitch-free experience, no delay, no lag, no buffering

Great Value Packages

Get the speeds you pay for, no additional monthly costs

No Phone Line Required

We can transfer your existing landline number if required

Execellent Customer Care

Access to our expert team to help and answer any questions

We have partnered with CityFibre to deliver Full Fibre Broadband across UK cities.

Digital Connectivity Around the Home

Say 'goodbye' to downtime and lagging with a reliable connection all day, everyday. Browse online uninterrupted, stream music and videos in multiple rooms at the same time and connect your gadgets to our FREE wireless router.

Flexible Working Opportunities

Need to work from home? Our powerful bandwidth allows you to work seamlessly when sharing, downloading, or uploading. Whether it be hosting video call meetings, accessing the cloud and sharing large files.

Our Packages

We have four packages for you to choose from,on either a 12 or 24 month contract. With something for everyone, Ultrafast Full Fibre Broadband is just a few clicks away...

All our 12 month packages include:

Free Router Free Install UK Support £25 Activation Fee

All our 24 month packages include:

Free Router Free Install UK Support No Activation Fee

150Mb

£33.00 per month

SELECT

300Mb

£37.50 per month

SELECT

500Mb

£45.00 per month

SELECT

900Mb

£55.00 per month

SELECT

150Mb

£25.00 per month

SELECT

300Mb

£35.00 per month

SELECT

500Mb

£40.00 per month

SELECT

900Mb

£45.00 per month

SELECT

All prices include VAT. Quoted speeds are headline and may vary.

Communication Services

VoIP (Voice over Internet Protocol) is an internet-based communication solution and provides a cheaper alternative to traditional telephone lines. Essentially, this means that your telephone system operates using your internet connection instead of a traditional copper telephone line.

VoIP Service Advantages

When compared to standard voice services, Vfast VoIP offer an instant saving every single month as you do not have to pay your BT line rental - a saving of around £17 each month!

In addition, both your broadband and phone service can be provided by one company - with our Kent based support centre, Vfast staff are always on hand to help 24hrs a day, 365 days a year. Our call costs are cheaper than other major providers, with every customer also getting free Unlimited* UK Landline calls every month, offering excellent value for money!

Find out call tariffs for VoIP here

VoIP Diagram

Using your Vfast broadband connection, you can make and receive calls using a standard handset, but at a cheaper price.

In the event of a powercut, or broadband failure, you will be unable to make emergency calls. Please make sure you have another way to dial 999.

Airtalk Standard

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  • Unlimited UK Landline Calls (01, 02, 03, 0800)
  • Calls to UK mobiles 7p* per min
  • Using your existing handset

£5.99 per month

ADD TO ORDER

Airtalk Premium

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  • Unlimited UK Landline Calls (01, 02, 03, 0800)
  • Calls to UK mobiles 5p* per min
  • Using your existing handset

£8.99 per month

ADD TO ORDER

If you would like to keep your existing phone number, there is an additional one off £15 porting fee. *£1 per month hosting charge will be added to your selected talk package should you decide to keep your existing phone number.

Postcode Checker

Please enter your postcode to check availability in your area

Please enter a valid postcode
Please choose your address
My address is not listed Check a different postcode

Sorry, we are unable to continue with your order online

Please call us on
01227 668901 to speak to the sales team.

We could not find any addresses linked to that postcode

Please check the postcode and try again.
If this issue persists, please call us on
01227 668901 to continue.

It seems something has gone wrong!

Please refresh the page and try again.
If this issue persists, please call us on
01227 668901 to continue.

Frequently Asked Questions

How long will it take to get installed?

City Fibre have committed to roll out Full Fibre across Medway. Some postcodes will be ready for a service sooner than others. When you pop in your postcode, you will be notified if we are accepting orders for your postcode yet.

If your postcode is ready: If you get the lovely message that we can accept your order, we will get to work straight away to bring you your new Very Fast Fibre service. Within 1-2 working days we will get In touch with you by email to let you know of an anticipated installation date. Normally this should take place within 2 weeks of us contacting you. In the mean time we will post you your router so you are ready to go for installation day.

If your postcode is not ready yet: If its not ready now just pop in your info when prompted and we will keep you up to date on progress. City Fibre are moving quickly through the build roll out so I’m sure it wont be long before we can provide you very fast full fibre speeds!

What happens when they come to install?

On the day of installation a CityFibre engineer will arrive to install your new equipment. They will need access to the property and they will install a new ONT (optical network terminal) to deliver your Fibre. This is what they will connect your router to (we will have already sent this to you by post). Once your router is connected its over to Vfast as your service provider to make sure the router works and is delivering your package speeds. Please note that we cannot guarantee the exact location of the ONT install. It will be placed in the most suitable position to enable ultrafast speeds to perform at their best, this will be at the engineers discretion.

What equipment do I need?

You will need a router which we will send to you by post once we receive your order. The other equipment if provided by CityFibre on the day of installation.

I’m already with another provider, how do I switch?

Unfortunately, with our Full Fibre product we are unable to offer a switching service. This is because the Fibre delivered into your property is brand new and there is no existing line to take over. All you need to do is make sure you are out of contract with your existing supplier, so you can cancel and not get charged any exit fees. The best thing to do is call them or check your contract with them. We will provide you with an installation date for your new service, bear in mind, on occasion the installation doesn’t always go ahead first time, we recommend you cancel your service once your new Vfast service is all up and running so you don’t experience any down time.

Can I still get 'hassle free switching' with Full Fibre?

Vfast offer hassle free switching for any existing service. However, the new Full Fibre product would include the supply a brand-new service, with new Fibre coming directly into your property which is supplied by our partner City Fibre. Therefore, in this instance the switching service is not available.

Our recommendation if you are considering ordering a Full Fibre product from Vfast is to ensure that you have all the information you need from your current supplier regarding termination before you place your order. If you have specific dates when you want your new service to start based on your old service terminating, we are happy to support that and arrange for installation at just the right time.

Please note, cancelling the service with your existing supplier is the responsibility of the bill payer, as this product supplies a new service, there is no line for us to take over, which is why our hassle free switching service doesn’t apply here. However, we of course endeavour to offer a hassle-free installation and will support you however we can to make it simple.

If you are unsure of what this means, please feel free to call our customer experience team who would be happy to explain further based on your specific circumstances.

Can I change my package once I have ordered?

You can’t reduce your speeds within your contract term but you can increase them anytime.

Will my broadband provider be Vfast or CityFibre?

Vfast will be your Internet Service Provider. CityFibre have done all the groundworks installing the physical Fibre into the ground and up to your property, the actual internet service that is delivered is with Vfast.

When do I start getting charged?

The day your service is live and you are getting your package speeds, this is the day of installation that your billing will start. You will get an email when you place your order with all the information you need about billing dates.