my webmail | my account

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VFast Outlook Express Configuration

1. Open up your Outlook Express

2. Once your Outlook Express software opens up, you should see a toolbar menu at the very top left of the page: (File, Edit, View, Tools, Message, Help).

3. With your mouse or keyboard click on Tools and within the Tools menu click on Accounts. See diagram below for an example:

1. Once you click on Accounts, an Internet Accounts window will open up.
See diagram below for an example:

2. To the right of this window you will see an "Add" button. Click this button. To the right of this button you will see another window pop up with the option to select "Mail". Select the Mail button. See diagram below for an example:

1. Once you select Mail, the Internet Connection Wizard will display. This wizard will take you through a series of steps that will assist you in creating your new internet email account.

2. The first field that you will be asked to fill in will be your "Display Name". When you send mail, the name you enter in the space provided will appear in the "From" field of the outgoing message. Type the name as you would like it to appear. Then click Next. See diagram below for an example:

1. You will now be prompted to enter an email address. In the space provided, enter the email address you would like to set up. The email address you enter in the space provided should be an email account you have created through the VFast setup. Example: If the email address we host for you is xyz@vfast.co.uk, the email address should be xyz@vfast.co.uk. In this example, you would replace name with the valid pop account (email account) you have created, ie. xyz@vfast.co.uk, mum1@vfast.co.uk etc.. Once you enter the email address, click Next. See diagram below for an example:

1. You will now be prompted to enter the Email Server Names. Where it says "My incoming Server is a _server" it should say, "My incoming Server is a POP3 server".
See diagram below for example:

2. You will then see "incoming mail (POP3, IMAP, HTTP) server". In the space provided enter mail.vfast.co.uk. You will also enter this for the "Outgoing mail (SMTP) server. Once you enter this in both boxes, click Next. See diagram below for example:

1. You will now be prompted to enter your Internet Mail Logon. You will see that there is a space provided to enter the Account Name. In this space, enter the name of the email account (pop account) you are trying to receive email for. Example: If the email address you are trying to set up is john@vfast.co.uk, then the Account Name you enter in this example would be john@vfast.co.uk. See diagram below for an example:

2. Now you will be prompted to enter a password. In the password field provided, enter the password you gave the user (example: "john") when you created this email account. Once you have entered the correct password. Click Next. ( YOU DO NOT NEED TO CLICK THE BOX STATING "Log on using Secure Password Authentication (SPA)" ). See diagram below for an example:

1. Congratulations! The congratulations screen should pop up telling you that you have successfully set up your account. To save these settings click Finish.
See diagram below for an example:

1. Once you have completed the previous steps, you should now have the Accounts box displayed with your account highlighted. See diagram below for an example:

2. If you do not, please go to the upper left nav bar again and click on Tools, then Accounts. See diagram below for an example:

3. Highlight your account, if it is not already highlighted, and click on the Properties button, located on the right hand side of the screen. See diagram below for an example:

1. When you click on the properties button another window will pop open and you will see the following tabs: General, Servers, Connection, Security, and Advanced. Click on the Server Tab. See diagram below for an example:

2. You should now see your server information as well as your account information and password. Below these settings you will find a setting that reads as follows:

Outgoing Mail Server ---------------------------------
         My server requires authentication

!!! Important !!! Make sure you have selected this option. If you do not select this option you will not be able to send mail through our SMTP servers. (Our servers require that you authenticate yourself prior to sending mail through our server).Save your settings by selecting the Apply tab at the bottom. See diagram below for an example:

3. Press the OK button. You have now successfully created your email account using Outlook Express.

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